Shipping and returns
shipping policy
We are committed to delivering your orders safely, efficiently, and on time. All our products are carefully packaged to ensure they arrive in perfect condition.
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Processing time: 1 to 3 business days after your purchase.
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Estimated delivery times:
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Major cities: 2 to 5 business days
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Shipping cost: Automatically calculated at checkout.
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Shipping company: We use trusted companies to ensure safe delivery.
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We care about providing you with excellent service. If you have any questions about your shipment, please don't hesitate to contact us.
exchange and return policy
Your satisfaction is our priority. If you received a defective, damaged, or different product from the one you ordered, you can request a return or exchange.
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Deadline to request: Up to 5 calendar days after receiving the product.
Conditions:
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The product must be unused, in its original packaging, and with all accessories.
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Returns on promotional products are not accepted unless defective.
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To start the process, contact us via WhatsApp or email with the order number and the reason for the exchange or return. We will guide you through every step.